Delivery + Shipping
LAST SHIPPING DATE FOR CHRISTMAS DELIVERY - WEDNESDAY 18th DEC
We are on annual leave from the 20th Dec until 6th Jan. Any orders placed during this time will be shipped on our return after the 6th.
We wanted to make shipping easy. So here it is, flat rate per order.
Standard shipping - £2.95. Covers almost all our products.
Large Item shipping - £5.95. Mainly for Lampshades.
Heavy item Shipping - £13. For large heavy items like concrete plant pots.
Items are normally shipped within 3 days by Royal Mail or Courier for larger items. If you need it sooner just let us know.
As a plastic free company we care very much about the impact our business has on the environment. We don't use plastic bags or tape. We recycle all the packaging and boxes by re-using them to send out all your lovely products. We mainly use paper for the filling but occasionally we re-use the bubble wrap and we hope you will pay it forward and continue to re-use the packaging. It may not look pretty but its what inside that counts, right!
Import tax/customs charges You order may be subject to import or custom duties/taxes, which must be paid by (you) the recipient of the parcel. This charge would need to be paid once the parcel has reached its destination. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country and we advise you should contact the local customs office for further information.
European Union - Standard Shipping £9
Rest of World - Standard shipping £15
International shipping can take up to 4 weeks to arrive. Normally items do arrive within 2 weeks but due to items being held up at customs it is important to allow the full four weeks to pass, allowing enough time for the parcel to arrive. If this time has passed and you still have not had your order please contact us.